Maidstone Digital Service
BETA
This is our new beta site for Maidstone Digital Services.

TADS Get Human-Centered

Created: 25 Nov 2019

Hear about our recent training and what we learnt...

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Keeping residents updated about their bin collections

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Sending Texts about bin collections

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TADS Weeknote #2

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Weeknotes #2 22-26 July

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TADS Weeknote #1

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Weeknotes #1 15-19 July

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Making User Research Part of our Culture

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How we're trying to embed the culture of conducting good user research

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Customer Account User Research

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How we used user research to kick start our customer account project

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Launching Gov Notify

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Launching our first Gov Notify service

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Working in the open - the Local Digital Declaration

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Maidstone have joined a growing number of local authorities and signed the Local Digital Declaration.

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Digital Services

The Digital Service team at Maidstone Borough Council lead on the research, design and development of user centered services for residents in Maidstone

Find out more about the team