MBC Digital Services 2019

TADS Get Human-Centered

Created: 25 Nov 2019

Hear about our recent training and what we learnt...

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Keeping residents updated about their bin collections

Sending Texts about bin collections

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TADS Weeknote #3

Weeknotes #3 29 July - 2 August

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TADS Weeknote #2

Weeknotes #2 22-26 July

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TADS Weeknote #1

Weeknotes #1 15-19 July

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Making User Research Part of our Culture

How we're trying to embed the culture of conducting good user research

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Customer Account User Research

How we used user research to kick start our customer account project

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Launching Gov Notify

Launching our first Gov Notify service

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Working in the open - the Local Digital Declaration

Maidstone have joined a growing number of local authorities and signed the Local Digital Declaration.

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Digital Services

The Digital Service team at Maidstone Borough Council lead on the research, design and development of user centered services for residents in Maidstone

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What we do